“The Fastest Deployment Ever”: How Vivo Care Transformed Patient Communication
- “The easiest integration we’ve ever had”: Entire clinical team of 85+ nurses deployed and operational within 24 hours, a company record for technology implementation. Each month every new hire class is trained and deployed with this technology.
- Seamless experience for all users: Zero setup required for clinic recipients, with instant access via web browser or mobile device, eliminating barriers to communication.
- Enhanced security with simplified management: The Virtru Control Center enables compliance management and custom rules without impacting frontline workflow, giving leadership confidence that PHI remains protected.
- Phase 1: Internal Alignment. Secured leadership buy-in for advancing to stronger security practices.
- Phase 2: Setup and Training. Baker and her team provided training presentations and used the Virtru Control Center to confirm that nurses had activated the platform.
- Phase 3: Testing and Troubleshooting. The test phase proved invaluable. Vivo Care selected 10 trusted clinic partners to receive test emails, gathering crucial feedback. “Most of the feedback was completely positive, that it was super easy to unlock, especially if people were in Gmail or Outlook,” Baker reported.
- Phase 4: Use Virtru externally with partners and customers. Now comfortable with the software, the Vivo Care team was well equipped to start using it with external contacts who did not have Virtru themselves, but who could still easily open and access shared information.
Ready to see the Vivo Care model in action?
- Learn more about our Nursing Model and Extension Services.
- See the human impact in our Moments that Matter series.
- View the full technical Virtru Case Study.